Terrible experience - I booked this hotel through booking.com based on the reviews (which after my now 1st hand-in person experience I have no idea how there are any positive reviews on this... read more place) The price listed when I booked was $62 per night for a queen room which STATES clear as day on booking.com that it has TWO queen beds. I get there to check in and we were met with a less than pleasant front desk associate who tells me that I only booked a room with ONE queen bed, as I'm standing there with my THREE sons who are almost all as tall as me. I showed him what booking.com says and that I have 1 adult and 3 kids marked on there at all times and that it comes up showing a queen room with TWO beds which is what I booked yet both he AND the general manager (Neil) refused to honor the rate I booked at on booking.com and told me that I would have to pay $13.00 more after taxes for the room in order to get the 2 queen bed room I booked. They told me they didn't care what booking.com showed on my phone despite that being where I booked the room to begin with. I'm a single mom on a very tight budget and I have NEVER in my life experienced such terrible customer service over $13.00 and this is AFTER I told the male desk clerk that I was a single mom on a tight budget and we had just driven 9 hours and I had 3 exhausted kids. According to the front desk agent and the manager it was booking.com's fault yet I had zero issues with any of my 3 other hotels on our trip that I booked on booking.com, in fact I had wonderful experiences with the staff at every single stay I booked UNTIL this one so the problem is NOT booking.com. I would NEVER have booked this hotel if I knew the lack of customer service I would experience. On top of that this hotel is in a terrible area and the beds are the most uncomfortable thing I've ever slept on in a hotel, definitely not worth paying the $84 dollars and change they charged me after tax (my original booked total was $72 after taxes) but being from out of state and having just drove 9 hours, my kids would not have made it another hour or two for me to find another hotel option. No matter what you do, do NOT book or stay at this hotel.

  Stay from Hell. Pot smell in the hall but when reported nothing was done. Sewage smell in sink/bath area for my entire stay. Water coming out of sink... read more faucet was smelly. Other guests was noisy and disruptive in hallway. Appliances in room did not work properly and TV went out. Housekeeper not really cleaning anything just spreads germs. Not a good value

  The signage was hard to find and we overshot our exit. But we called the hotel and they got us there about 20 minutes later. The room was... read more good sized and clean. It was also quiet. The two people at the desk, check in and...More

  Eminently affordable, clean, friendly. One of the best lodging experiences I've had in a while. Neil and other counter staff were affable and helpful, free coffee and breakfast (cereal, oatmeal,... read more waffles, bread and bagels only), great location. A very pleasant surprise. I'd definitely come back!